Question 1

What can I do to lower my energy bills?

Accepted Answer

There are plenty of things, such as:
 • Install a programmable thermostat so you don’t waste air conditioning or heat while you’re not at home.
 • Switch your incandescent light bulbs to more energy efficient light bulbs like compact fluorescents (CFLs) or LEDs.
 • Install ceiling fans and, when you can, use them instead of your air conditioning to cool you down.
 • Unplug any appliance that you’re not using. While it may not be turned on, it will still use power from your electrical outlet.
 • Make sure your windows and doors are sealed properly so that they don’t let air in and make your HVAC system work harder.

Question 2

Why is there a burning smell when I turn on my furnace for the first time?

Accepted Answer

The simple answer to this question is dust and dirt. As your furnace sits idle over the warmer months, dust and airborne dirt particles settle on its elements. When the weather cools and you ignite your furnace for the first time, the dust burns and creates the unpleasant odor you are experiencing. Luckily, you can avoid this situation by contacting trusted HVAC contractors who can clean and inspect your system before winter use.

Question 3

How often should I service my HVAC system?

Accepted Answer

To keep your HVAC system running in tip-top shape, we recommend a maintenance appointment twice a year (once for heat, once for air conditioning). This way, a technician can check your filters, coils, wiring, housing, motor, and more to make sure you’re getting the most out of your system.

Question 4

What are the troubleshooting steps in HVAC?

Accepted Answer

While HVAC problems often demand assistance from a professional, there are several simple issues that homeowners can diagnose on their own. Before you call up a local HVAC company, complete the following troubleshooting steps:
 
1. Check Your Thermostat Settings – Incorrect thermostat settings can have a big influence on the performance of your HVAC system. So, if you notice that your heating or cooling equipment isn’t working as effectively as it usually does, be sure to take a look at your thermostat first.
2. Clean Your Air Filters – Be sure to change your air filters frequently, as clean filters can help with air circulation and speed up cooling or heating of the home.
3. Check Your Home’s Sealing – Poor sealing around windows and doors allows cold or warm air to escape your home. Addressing these issues can improve airflow and help your HVAC system work more efficiently.
4. Inspect Your Pilot Light and Electrical Components – If you’re having trouble starting your HVAC system, there’s likely a problem with the pilot light or another electrical component. However, you’ll need a professional to replace these parts if necessary.

Question 5

What happens when I need a repair on a holiday or weekend?

Accepted Answer

Don’t worry! Whether your problem happens at three in the morning or on the 4th of July, our HVAC service experts are available to get your system back up and running. Call us any time.

Question 6

How do I know if I need a new heater or air conditioner?

Accepted Answer

If your HVAC system requires constant repairs, is 15 years or older, or can’t heat or cool your home properly, we recommend you replace it. When an HVAC system ages, it doesn’t operate as efficiently and could actually end up costing you more money than it should.

Question 7

Which HVAC System is right for my home?

Accepted Answer

To answer that, you’ll need an appointment with one of our HVAC service experts. We’ll come to your home and evaluate its size, heating and cooling needs, environment, and the work we’ll need to do. Then, we can recommend the best system for you and install it quickly.

Question 8

How long do HVAC systems last?

Accepted Answer

Many factors affect the general lifespan of a heating or air conditioning system. Of course, the more you keep up on HVAC maintenance, the more likely your system is to achieve its maximum lifespan. The make and model of your equipment can also determine how long it will last. Generally speaking, a well-maintained HVAC system can be expected to remain effective for about 15 to 20 years.

Question 9

How do I choose a good HVAC service company?

Accepted Answer

When looking for the perfect company, ask your friends and family members for recommendations. Then, make sure the company has the proper license and insurance. After that, get a written estimate for the work they’re going to do (a good company should have no problem giving you a written estimate).

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